3999com's Terms and Conditions

01 Introduction & Eligibility

Welcome to the 3999com platform (https://3999com.pro). These Terms and Conditions ("Terms") form a legally binding agreement between you and 3999com. By using our website or app, you automatically agree to abide by these Terms.

The 3999com Terms and Conditions may be updated from time to time. We will post a notice on the platform before any changes take effect. Continued use of 3999com after any update will be considered acceptance of the revised terms.

02 Eligibility & Account Registration

To register an account and play on 3999com, you must meet the following requirements:

• You must be at least 18 years of age.
• Online gaming must be legal in the country where you reside.
• All information provided at the time of registration must be truthful and accurate.
• Each person is permitted to hold only one account.
• Accounts must not be shared with or accessed by any third party.

Account Verification (KYC)

3999com complies with international anti-money laundering laws. As a result, you may be required to verify your identity (NID/passport) and address before making a withdrawal. Withdrawal access may be temporarily suspended until the KYC process is completed.

03 Deposit & Withdrawal Policy

3999com supports deposits and withdrawals via Mobile Banking, Nagad, Rocket, and bank transfer. Each payment method has its own minimum and maximum transaction limits.

Deposit Terms

• Minimum deposit: BDT 200 (may vary depending on the payment method).
• Deposits are generally credited to your account instantly.
• Deposits from third-party accounts are strictly prohibited.
• Please include the correct transaction reference number when making a deposit.

Withdrawal Terms

• Minimum withdrawal: BDT 500.
• Withdrawals are typically processed within 1–24 hours.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawals may be held if the bonus wagering requirement has not been fulfilled.
• Daily withdrawal limits are set according to account level.

04 Bonus & Promotion Terms

3999com offers a range of bonuses and promotions. Each bonus comes with its own wagering requirements and validity period. By claiming a bonus, you automatically agree to the associated terms.

General Bonus Rules

• The welcome bonus is available to new members only and can be claimed once.
• Bonus funds cannot be withdrawn directly; they become withdrawable only after the wagering requirement is met.
• Wagering requirements are typically 15x–30x the bonus amount (varies by promotion).
• Attempting to claim bonuses across multiple accounts will result in all accounts being closed.
• Bonus validity is generally 7–30 days, depending on the promotion terms.
• 3999com reserves the right to modify or cancel any bonus offer at any time.

05 Game Rules & Fair Play

All games on 3999com are built to international standards and are RNG (Random Number Generator) certified. Every game outcome is completely random and impartial.

• 3999com reserves the right to void any round affected by a technical error during gameplay.
• If a game session is interrupted due to a network issue, the last saved state on the server will be considered final.
• Exploiting any software bugs or glitches for personal gain is strictly prohibited.
• Using automated bots or scripts to play games is strictly prohibited.
• The game provider's decision shall be considered final.

Sports Betting Rules

For Sports Betting, if the odds change after a bet is accepted, payment will be made at the originally accepted odds. If a match is cancelled, the stake will be refunded.

06 Responsible Gaming Policy

3999com believes gaming should be a source of entertainment, not addiction. That's why responsible gaming is a core part of our Terms and Conditions.

• You can set your own daily, weekly, or monthly deposit limits.
• Contact support to request a Cool-off period or long-term Self-Exclusion.
• No one under the age of 18 is permitted to use 3999com under any circumstances.
• If you feel you may have a gaming addiction, please seek professional help.

For more details, visit our Responsible Gaming View page.

07 Prohibited Activities

The following activities are strictly prohibited on 3999com:

• Money laundering or illegal financial processing.
• Hacking, phishing, or any form of cyber attack.
• Attempting unauthorized access to another user's account.
• Operating multiple accounts belonging to the same individual.
• Use of bots, macros, or automation tools.
• Collusion or dishonest cooperation with other players.
• Operating an account under a false identity.

08 Privacy & Data Protection

3999com is committed to protecting your personal information. We only collect data that is necessary to operate the platform. Your information is never sold to third parties.

To learn more about our data protection policy, Privacy Policy Visit the page.

09 Intellectual Property & Copyright

The 3999com website, app, logo, content, and software are the exclusive intellectual property of 3999com. Copying, distributing, or using any of these without prior permission is strictly prohibited.

• Written permission is required to use any 3999com trademark or logo.
• Game content is protected under the copyright of the respective game providers.

10 Limitation of Liability

3999com is not liable for any direct or indirect losses caused by technical errors, server downtime, or third-party service interruptions. We always strive to maintain the highest standards, but uninterrupted service cannot be guaranteed at all times.

• 3999com is not responsible for any game loss resulting from internet connectivity issues.
• We are not responsible for delays caused by third-party payment providers.
• Our maximum liability is limited to your total deposits over the preceding 30 days.

11 Changes & Termination of Terms

3999com reserves the right to update these Terms and Conditions at any time. Notice will be provided via email or on the platform before any changes take effect. If you do not agree to the updated terms, you may request to close your account.

3999com reserves the right to terminate accounts for the following reasons:

• Violation of Terms & Conditions.
• Evidence of fraud or dishonest conduct.
• Accounts inactive for an extended period (more than 12 months).
• Legal or regulatory grounds.

12 Contact & Dispute Resolution

If you have any questions or complaints regarding these Terms and Conditions, please contact our support team. We aim to respond within 24 hours.

• Live Chat: Available 24/7 (log in to the platform).
• Email: [email protected]